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Open new ticket Opens the template for creating a new ticket. |
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Creating a ticket Creates the ticket in the database. |
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Manage contacts Opens the Contact Manager. |
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Open ticket No. Opens the ticket with the number specified in the input field. |
A new ticket provides several form fields to accommodate the ticket. Form fields marked with an asterisk are required fields. The field groups, Contact and Ticket information, can be adjusted later to your needs. For further information, see sections Ticket fields and Custom fields.
New ticket
Last change on 10.03.2014