The ACMP config analyzer is used in particular by the support service, which is thus able to quickly obtain an overall impression of the configuration of the ACMP server and the database. In addition, the Config Analyzer can activate the automatic generation of log files. The collected information includes, for example, hardware and software information of the ACMP server and the database, the number of clients or number of Helpdesk contacts. In general, the ACMP config analyzer is used only at the request of the support service to provide fast and effective assistance. The config analyzer is located in the installation directory of the ACMP server, in the subdirectory Support. To start the config analyzer, simply run ACMPConfigAnalyser.exe.
Note: |
Logging can also be activated via the Windows registry. Navigate to the key HKEY_LOCAL_MACHINE\Software\Aagon\ACMP. Here you have different values available for configuration
The acitvation via the windows registry requires a reboot of the server service. |
It is important to ensure that either the ACMPConfigAnalyser.exe runs or the activation via windows registry is done. When both methods are simultaneously active the generated log files are incomplete and unusable.
For more information, see section Usage und Config Analyser settings.
Last change on 05.12.2014